![]() It’s easy to navigate the page use the contents section on the right of this page by clicking on the section you’re interested in to easily get to the information you want. ![]() In The Morning Advertiser’s Pub of the Future webpage, filled with exclusive content about technology for the sector, we have explored all kinds of tech for pubs.īut it doesn’t stop there, we’ll be updating this page regularly to ensure pub operators can stay on top of the latest tech trends, software and other gadgets in the sector to help their businesses run as smoothly as possible. Such a move by operators has also revealed a new horizon of technology, which offers countless opportunities for them and their businesses to help make things run more smoothly, efficiently and most importantly with more profit. Image: Henrik Sorensen/Getty Images New horizon of tech Just 15% of business leaders rate themselves as market leading when it comes to technology innovation (CGA and Fourth).Some 18% of customers think that being able to pay immediately, and the same number stating that being able to pay via a wide choice of options, are the most important aspects of settling bills (Zonal).43% of Brits have said that when headed back to indoor dining, they do not want to wait more than five minutes for their server to take their order (Ubamarket).17% of Brits found that while dining, they were put off ordering particular meals because the digital menu did not state all the ingredients in the dish (Ubamarket).Integrating front and back-of-house technology can address frustrations such as waiting too long for food (24% of people said waiting too long was the most frustrating aspect of eating out) (Zonal).When it comes to ordering, the top three guest frustrations are: struggling to get the server’s attention (30%) items they want not being available (22%) and being rushed to place their order (18%) – all of which can be solved through the adoption of technology (Zonal).More than half of consumers (51%) prefer to be welcomed in person when they arrive (Zonal).60% of Brits agreed that their biggest concern regarding to returning to indoor hospitality is having to be in a crowded queue for the bar (Ubamarket).On-trade visitors rated the top benefits of pub technology as speed and convenience (31% of people rated this as their top benefit), ease of ordering (29%) and tracking orders (17%) (Zonal).
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